1: Select Your Package: Visit the "Reserve Your Gear" section of our site and browse through our available packages. Choose the package that best suits your needs and interests.

2: Choose Quantity: Decide how many of the selected package you'd like to rent. Whether you're planning a solo adventure or a group outing, we've got you covered.

3: Select Your Dates: Pick the dates for which you need the rental gear. Whether it's a weekend getaway or an extended outdoor excursion, let us know when you'll need the equipment.

4: Add to Cart: Once you've made your selections, simply add the package to your cart. You can review your choices and make any necessary adjustments before proceeding.

5: Complete Your Purchase: Follow the instructions to complete your purchase securely. Provide the required information, choose your preferred payment method, and finalize your reservation.

It's as easy as that! If you have any questions or need assistance during the reservation process, feel free to reach out to our friendly team. We're here to ensure that your rental experience with Habitat Camping Rentals is seamless and stress-free.

1: Confirmation Email: After placing your order, you'll receive an email confirmation from Habitat Camping Rentals, confirming your rental details.

2: Pick-up Time Selection: Keep an eye out for an email from a Habitat representative, requesting your preferred pick-up time. You'll have the opportunity to select a convenient half-hour window between 9:00 AM and 8:00 PM.

3: Consider Rush Hours: Please note that peak traffic times in Austin are between 9:00 AM - 10:00 AM and 5:30 PM - 7:00 PM. If you choose a pick-up time during these hours, please plan accordingly and allow extra time for potential traffic delays.

4: Flexible Options: We understand the importance of flexibility. If none of the suggested pick-up times work for you, simply let us know, and we'll do our best to accommodate your schedule.

5: Stay Connected: Keep an eye on your email for any updates or changes regarding your pick-up time. Our team is committed to ensuring a smooth and convenient rental experience for you.

If you have any questions or need further assistance with scheduling your pick-up, don't hesitate to reach out to us. We're here to help make your camping adventure as stress-free as possible!

1: Reminders and Details: Approximately one week before your rental date, you will receive an email reminder containing your selected pickup and drop-off times, as well as a summary of your order details. Additionally, a reminder email will be sent 48 hours in advance to ensure everything is in order for your upcoming adventure.

2: Arrival at our Location: On the day of your scheduled pickup, please arrive at our designated location at the agreed-upon time. Our team will be prepared to welcome you and provide a comprehensive rundown of your rented gear.

3: Security Deposit and Waiver: Upon arrival, we will collect a security deposit as well as ask you to sign a waiver if one has not already been completed online. Ensuring your safety and satisfaction is our priority, and these steps help us guarantee a smooth and secure rental process.

4: Gear Pickup Process: The gear pickup process typically takes between 10 and 20 minutes, during which our team will guide you through inspecting and familiarizing yourself with the equipment. We are committed to ensuring that you are fully equipped and prepared for your outdoor adventure.

If you have any questions or need further assistance during the gear pickup process, our friendly staff will be on hand to provide support and guidance. We look forward to helping you embark on a memorable camping experience with Habitat Camping Rentals!

By renting our equipment, the customer agrees to pay the replacement cost, including labor, for damaged or lost rental equipment. Normal wear and tear of our equipment is expected and we rent rugged and durable gear – damage charges are very rare.

Habitat rentals are available for as few or as many days as you need.Each of our packages have a base price and then a price per night, which decreases with longer rental periods.

Rentals must be made at least 48 hours in advance. If you are not able to meet that time requirement but are looking to rent a camping package, please get in touch and we will try our best to work something out! Please note there may be a fee last minute rentals.

Sometimes plans change – we understand. If you need to extend your reservation please CONTACT US at  and we’ll be happy to help.

Yes we do. Habitat specializes in accommodating larger groups; take a look at the services we offer.

We offer free cancellation with 7 days' notice prior to the pickup date. A 25% deposit is required with each reservation, which will be refunded in full if the cancellation is made with sufficient notice. However, if a cancellation occurs within 7 days of the pickup date, the customer will forfeit the deposit. For orders exceeding $5,000, a 50% deposit is required at the time of booking. We appreciate your understanding and cooperation as we strive to provide you with the best possible service. If you have any further questions about our cancellation policy, please don't hesitate to contact us.